Refund & Cancellation Policy

1. Founder Track Subscription

Coach Kingsley Founder Track, provided by Kingsway Education Technologies LLC, is offered as a subscription-based learning experience.

Current plans may include:

• $30/month, billed monthly
• $300/year, billed annually

2. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date, including for change of mind.

Refunds are processed by our payment provider and Merchant of Record, Paddle.com.

3. How to Request a Refund

To request a refund, visit https://paddle.net and look up your order using the email address used at checkout, or contact us at info@kingswayyea.org and we will help.

Please include the parent/guardian name, student name, and account email so we can locate your order quickly.

4. Automatic Renewal

Subscriptions renew automatically unless canceled before the next billing date. Paddle sends renewal receipts to the email used at checkout.

5. Cancellation

Families may cancel future subscription renewals at any time through the Paddle billing portal at https://paddle.net, from the account area, or by emailing info@kingswayyea.org.

After cancellation, access generally continues until the end of the billing period already paid for.

6. Monthly Plan

For monthly subscriptions, cancellation stops future monthly renewals. New purchases and upgrades are covered by the 30-day money-back guarantee described above.

7. Annual Plan

For annual subscriptions, cancellation stops future annual renewals. An annual purchase can be refunded in full within 30 days of the order date under the money-back guarantee. After that window, we still review requests fairly, including duplicate billing, technical errors, unused renewals reported promptly, and cases where local consumer law provides additional rights.

8. Failed Payments

If a payment fails, Paddle may retry the payment and access may be paused or limited until payment is resolved.

9. Access After Cancellation

After cancellation, the student may continue accessing Founder Track until the end of the paid billing period unless access is revoked for misuse, safety concerns, violation of terms, or another administrative reason. Where a refund is issued, access ends when the refund is processed.

10. Questions

For help with billing, cancellation, or refunds, contact Kingsway Education Technologies LLC at info@kingswayyea.org. Paddle also handles customer service inquiries and returns for all orders as our Merchant of Record.