How to Price Your First Product or Service

Pricing feels like a guess because most people guess. Work from your costs, your customer's alternative, and the value you create, and the number stops being scary.

BUILD · Pricing 6 min readPublished by Coach Kingsley

Almost every young founder prices too low the first time. The reason is rarely maths — it is nerves. A low price feels safer because it reduces the chance of hearing no.

The problem is that a price set to avoid rejection often produces a business that is not worth the hours you put into it. This guide covers the concepts you need, then a practical way to pick your first number. It is educational only and is not financial advice.

Cost, price, profit, and margin

Four words do most of the work in pricing. Learn them once and pricing conversations get much easier.

Cost

What it takes you to deliver one sale: materials, supplies, packaging, transport, and any fees charged when you get paid. Your time is a real cost too, even when nobody invoices you for it.

Price

What the customer pays. It is a decision you make, not a fact you discover.

Profit

What is left after costs: price minus cost. This is the money the business actually keeps.

Margin

Profit expressed as a share of the price. If you charge $20 and it costs you $8 to deliver, your profit is $12, which is 60% of the price. Margin lets you compare very different products fairly.

Count your time

If a job takes three hours and leaves $9 of profit, you have made $3 an hour. That is not a price problem you can fix by working harder — it is a price.

Break-even: the number that keeps you safe

Break-even is the point where money coming in equals money going out. Below it you are paying to work; above it the business funds itself.

For a simple business you can work it out in two lines. Suppose you spend $40 upfront on supplies, and each sale costs you $2 in materials.

  • Profit per sale = price − $2.
  • Sales needed to break even = $40 ÷ profit per sale.
  • At a $10 price, profit per sale is $8, so you break even after five sales.
  • At a $5 price, profit per sale is $3, so you need fourteen sales for the same $40.

Seeing it this way shows what a low price really costs: nearly three times the work for the same result. Run this calculation before you commit to a price, not after.

Competitor context: what the market has trained people to expect

Customers judge your price against whatever they compare you to. Your job is not to be cheapest — it is to make sure your number is not a shock.

  1. 1Find three real alternatives your customer could choose today, including doing it themselves.
  2. 2Write down what each one costs and what the customer gets for it.
  3. 3Note what those options do badly — slow, unreliable, far away, confusing.
  4. 4Decide where you sit: similar price with better service, higher price with a clearly better result, or lower price with a narrower promise.

Pricing far below everyone can backfire. Very low prices sometimes read as low quality or as a business that will not last, especially for services where trust matters.

Customer value: what the problem costs them today

The strongest pricing argument is not your cost. It is what the customer saves or gains, which is why the same work can be worth very different amounts to different people.

  • Money saved: the cheaper alternative they no longer need to buy.
  • Time saved: hours they get back, and what those hours are worth to them.
  • Hassle removed: the annoying, repeated task they now never think about.
  • Result gained: a better grade, more customers, a cleaner home, a finished project.

Write one sentence: “This saves my customer ___, which is worth about ___ to them.” If your price is well below that number, you probably have room. If it is above, you need either a stronger result or a different customer.

Choosing your first price and testing it

Your first price is a starting point, not a permanent decision. Pick it deliberately, then let real reactions adjust it.

  1. 1Work out your cost per sale, including your time.
  2. 2Check the three alternatives your customer would compare you to.
  3. 3Write the value sentence above.
  4. 4Choose a number inside that range that you can justify in two sentences without apologizing.
  5. 5Quote it to five people and record the reactions.

How to read the reactions

Everyone says yes instantly
You are probably under-priced. Raise it for the next few customers.
Most people hesitate, some buy
You are roughly in the right place. Keep the price and improve how you explain the value.
Almost everyone says no
Either the price is too high for this customer, or your offer is not clear enough to be worth it yet.

When you do change prices, change them for new customers and tell existing ones in advance. Quiet increases damage trust faster than the increase itself.

Revenue goals, briefly

Work backwards from a goal to see whether your price is realistic. If you want $300 this month and your profit is $12 per sale, you need 25 sales. If you cannot picture finding 25 customers, the price has to rise, the costs have to fall, or the goal has to change.

Where Coach Kingsley fits

Founder Track has a pricing lesson where students set a real price and defend it — Coach Kingsley asks for the reasoning instead of handing over a number.

Common mistakes

  • Forgetting your own time

    A price that ignores hours worked hides how little the business actually pays you.

  • Copying a competitor's number exactly

    Their costs, scale, and customers are different. Use their price as context, not as an answer.

  • Competing only on being cheapest

    Anyone can undercut you. Being clearly better for one specific customer is harder to copy.

  • Apologizing while quoting

    Hedging invites negotiation. State the number, then explain the value once and stop talking.

  • Never revisiting the price

    Your first price was set with the least information you will ever have. Review it after ten customers.

Try this

Price one thing properly

Use real numbers from your own business idea. Estimates are fine; blanks are not.

  1. 1Write your cost per sale, including an hourly value for your time.
  2. 2List three alternatives your customer could choose, with their prices.
  3. 3Complete the sentence: this saves my customer ___, worth about ___ .
  4. 4Choose your price and write the two sentences that justify it.
  5. 5Calculate your break-even: upfront costs ÷ profit per sale.
  6. 6Quote it to five people and write down each reaction before you change anything.

Key takeaways

  • Cost is what you spend, price is what you choose, profit is what remains, margin is profit as a share of price.
  • Break-even tells you how many sales a price actually requires.
  • Use competitor prices as context so your number is not a shock.
  • The strongest justification is the money, time, or hassle you save the customer.
  • Pick a price you can defend in two sentences, then test it on five real people.
  • This is educational information, not financial advice — review real numbers with an adult.

Related resources

Browse everything in the Resources hub.

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Apply this to your own idea

Learning entrepreneurship works best when it is attached to something you are actually building. Coach Kingsley teaches each step, then asks what you think before it answers.